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Ticketing Reservation Officer - World Famous Tours & Travels

Latest Job Circular
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Vacancy
19
Experience
2+ years
Job Type
Full time
Salary
TK 18000-25000
Location
Dhaka
Category
Travel/Tourism/Hospitality
Application Deadline: 02 Jul 2026
Published on: 03 Jun 2026
All Requirements Responsibilities Skills & Expertise Company Information
Job Description
  • This position is responsible for managing airline ticket reservations, re-issuance, refunds, cancellations, and customer support within a travel agency environment. The role requires strong knowledge of GDS systems (such as Sabre, Amadeus), OTA platforms, and flight reservation processes. The candidate must ensure smooth booking operations, accurate information delivery, and professional communication with clients and airlines while supporting marketing and sales activities.
    • Requirements

    Education

    • Bachelor of Business Administration (BBA)

    Additional Requirements

    • Age 20 to 40 years
    Responsibilities & Context
  • Handle air ticket reservations, re-issuance, refunds, and cancellations
  • Provide accurate information about flight schedules, fares, and routes
  • Maintain professional communication with clients and airline partners
  • Ensure timely and efficient customer service in ticketing operations
  • Manage OTA platforms and online booking systems
  • Support marketing activities for travel services
  • Coordinate with airlines for booking confirmations and changes
  • Maintain proper records of bookings, cancellations, and refunds
  • Handle customer inquiries via phone, email, and online platforms
  • Ensure smooth execution of travel bookings and reservation services
  • Assist in resolving ticket-related issues and customer complaints
  • Work closely with sales and operations teams for service improvement
    • Skills & Expertise
    Workplace
    • Work from office
    Compensation & Benefits
    Lunch Facilities
    Festival Bonus
    Salary Review
    Lunch Facility: Full Subsidize
    Festival Bonus: As per policy
    Salary Review: Yearly
    Requirements

    Education

    • Bachelor of Business Administration (BBA)

    Experience

    • Minimum 2 year(s)

    Age

    • 20 to 40 years
    Responsibilities & Context
  • Handle air ticket reservations, re-issuance, refunds, and cancellations
  • Provide accurate information about flight schedules, fares, and routes
  • Maintain professional communication with clients and airline partners
  • Ensure timely and efficient customer service in ticketing operations
  • Manage OTA platforms and online booking systems
  • Support marketing activities for travel services
  • Coordinate with airlines for booking confirmations and changes
  • Maintain proper records of bookings, cancellations, and refunds
  • Handle customer inquiries via phone, email, and online platforms
  • Ensure smooth execution of travel bookings and reservation services
  • Assist in resolving ticket-related issues and customer complaints
  • Work closely with sales and operations teams for service improvement
    • Latest Job Circular

    We are a professional recruiting agency connecting top talent with leading employers. Our goal is to simplify hiring through efficient and reliable recruitment solutions. We help businesses grow by finding the right people for the right roles.

    Industry
    Travel/Tourism/Hospitality
    Founded
    2020
    Employees
    31-50 employees
    Location
    Mirpur Model
    View Company Profile
    📢 গুরুত্বপূর্ণ সতর্কতা

    চাকরি প্রাপ্তির ক্ষেত্রে কোনো ব্যক্তি বা প্রতিষ্ঠানের নিকট অর্থ প্রদান থেকে বিরত থাকুন। কোনো অর্থ লেনদেন বা নিয়োগদাতার পক্ষ থেকে সংঘটিত হয়রানির দায় কর্তৃপক্ষ বহন করবে না। নিয়োগ প্রক্রিয়ায় শারীরিক বা মানসিক হয়রানির সম্মুখীন হলে অনতিবিলম্বে বিষয়টি রিপোর্ট করুন। এছাড়া, সম্ভাব্য ঝুঁকি বা হয়রানির আশঙ্কা থাকলে সংশ্লিষ্ট প্রতিষ্ঠানে যোগদান না করার পরামর্শ দেওয়া হচ্ছে।

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