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  4. Call Center Executive (International Campaign) - 360-SUPPORTS

Call Center Executive (International Campaign) - 360-SUPPORTS

Latest Job Circular
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Vacancy
2
Experience
Entry Level
Job Type
Full time
Salary
Negotiable
Location
Dhaka
Category
Billing/Call Center/Customer Care
Application Deadline: 29 Jun 2026
Published on: 13 Jun 2026
All Requirements Responsibilities Skills & Expertise Company Information
Job Description
  • 360-SUPPORTS is seeking energetic and fluent English-speaking professionals to join its international call center team. The role involves handling inbound and outbound customer interactions, providing exceptional customer service, resolving inquiries, and maintaining accurate CRM records. Candidates will work in a fast-paced international campaign environment, contributing to customer satisfaction and business growth while meeting performance and quality targets.
    • Requirements

    Education

    • HSC

    Additional Requirements

    • Age 18 to 30 years
    • Only Male can apply
    Responsibilities & Context
  • Handle inbound and outbound calls professionally and efficiently.
  • Communicate with international customers in fluent English.
  • Provide accurate information and resolve customer inquiries promptly.
  • Deliver outstanding customer service and maintain high customer satisfaction levels.
  • Record call details and update CRM systems accurately.
  • Follow company policies, quality standards, and campaign guidelines.
  • Build and maintain positive customer relationships.
  • Meet daily, weekly, and monthly performance targets.
  • Collaborate with supervisors and team members to achieve operational goals.
  • Identify customer needs and provide appropriate solutions.
  • Maintain confidentiality and professionalism during all customer interactions.
  • Support telemarketing, lead generation, and customer engagement activities as required.
    • Skills & Expertise
    Call Centre Training Call Centre Supervision/Management
    Workplace
    • Work from office
    Compensation & Benefits
    Lunch Facilities
    Festival Bonus
    Salary Review
    Lunch Facility: Full Subsidize
    Festival Bonus: As per policy
    Salary Review: Yearly
    Requirements

    Education

    • HSC

    Experience

    • Not required

    Age

    • 18 to 30 years
    Responsibilities & Context
  • Handle inbound and outbound calls professionally and efficiently.
  • Communicate with international customers in fluent English.
  • Provide accurate information and resolve customer inquiries promptly.
  • Deliver outstanding customer service and maintain high customer satisfaction levels.
  • Record call details and update CRM systems accurately.
  • Follow company policies, quality standards, and campaign guidelines.
  • Build and maintain positive customer relationships.
  • Meet daily, weekly, and monthly performance targets.
  • Collaborate with supervisors and team members to achieve operational goals.
  • Identify customer needs and provide appropriate solutions.
  • Maintain confidentiality and professionalism during all customer interactions.
  • Support telemarketing, lead generation, and customer engagement activities as required.
    • Latest Job Circular

    We are a professional recruiting agency connecting top talent with leading employers. Our goal is to simplify hiring through efficient and reliable recruitment solutions. We help businesses grow by finding the right people for the right roles.

    Industry
    Billing/Call Center/Customer Care
    Founded
    2020
    Employees
    31-50 employees
    Location
    Mirpur Model
    View Company Profile
    📢 গুরুত্বপূর্ণ সতর্কতা

    চাকরি প্রাপ্তির ক্ষেত্রে কোনো ব্যক্তি বা প্রতিষ্ঠানের নিকট অর্থ প্রদান থেকে বিরত থাকুন। কোনো অর্থ লেনদেন বা নিয়োগদাতার পক্ষ থেকে সংঘটিত হয়রানির দায় কর্তৃপক্ষ বহন করবে না। নিয়োগ প্রক্রিয়ায় শারীরিক বা মানসিক হয়রানির সম্মুখীন হলে অনতিবিলম্বে বিষয়টি রিপোর্ট করুন। এছাড়া, সম্ভাব্য ঝুঁকি বা হয়রানির আশঙ্কা থাকলে সংশ্লিষ্ট প্রতিষ্ঠানে যোগদান না করার পরামর্শ দেওয়া হচ্ছে।

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