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  3. PADMA PATH LAB
  4. Customer Service Executive

Customer Service Executive

PADMA PATH LAB
Vacancy
1
Experience
1+ years
Job Type
Full time
Salary
Negotiable
Location
Dhaka
Category
Customer Service/Call Center
Application Deadline: 20 Sep 2026
Published on: 15 Aug 2026
All Requirements Responsibilities Skills & Expertise Company Information
Job Description
  • We are looking for a friendly, professional, and customer-focused Customer Service Executive to assist patients, handle inquiries, provide information about diagnostic services, and ensure a smooth and positive customer experience.
    • Requirements

    Education

    • Bachelor degree in any discipline

    Additional Requirements

    • Age 25 to 34 years
    • Both Male, Female are welcome
    Responsibilities & Context
  • Handle patient inquiries through phone calls, messages, and in-person communication.
  • Provide accurate information about diagnostic tests, packages, prices, and service procedures.
  • Assist patients with appointments, test schedules, and report collection.
  • Listen to patient concerns and resolve complaints professionally and efficiently.
  • Coordinate with the reception, laboratory, doctors, and other departments to ensure timely service.
  • Follow up with patients regarding appointments, reports, or required services when necessary.
  • Maintain accurate records of customer interactions, inquiries, and complaints.
  • Ensure a professional, respectful, and patient-friendly service experience at all times.
    • Skills & Expertise
    Customer Relation Customer Support / Client Service Customer Support Through Phone Customer Care Customer Services Customer Relationship Management
    Workplace
    • Work from office
    Compensation & Benefits
    Lunch Facilities
    Festival Bonus
    Salary Review
    Lunch Facility: Full Subsidize
    Festival Bonus: 2
    Salary Review: Yearly
    Requirements

    Education

    • Bachelor degree in any discipline

    Experience

    • Minimum 1 year(s)

    Age

    • 25 to 34 years
    Responsibilities & Context
  • Handle patient inquiries through phone calls, messages, and in-person communication.
  • Provide accurate information about diagnostic tests, packages, prices, and service procedures.
  • Assist patients with appointments, test schedules, and report collection.
  • Listen to patient concerns and resolve complaints professionally and efficiently.
  • Coordinate with the reception, laboratory, doctors, and other departments to ensure timely service.
  • Follow up with patients regarding appointments, reports, or required services when necessary.
  • Maintain accurate records of customer interactions, inquiries, and complaints.
  • Ensure a professional, respectful, and patient-friendly service experience at all times.
    • PADMA PATH LAB

    Padma Path Lab is a renowned name in the field of diagnostics, known for its commitment to providing high-quality laboratory services in Bangladesh. With a strong focus on accuracy, patient care, and technological innovation, this diagnostic center has become a trusted partner in the healthcare journey of many.

    Industry
    Customer Service/Call Center
    Founded
    2018
    Employees
    121-300 employees
    Location
    Darussalam
    View Company Profile
    📢 গুরুত্বপূর্ণ সতর্কতা

    চাকরি প্রাপ্তির ক্ষেত্রে কোনো ব্যক্তি বা প্রতিষ্ঠানের নিকট অর্থ প্রদান থেকে বিরত থাকুন। কোনো অর্থ লেনদেন বা নিয়োগদাতার পক্ষ থেকে সংঘটিত হয়রানির দায় কর্তৃপক্ষ বহন করবে না। নিয়োগ প্রক্রিয়ায় শারীরিক বা মানসিক হয়রানির সম্মুখীন হলে অনতিবিলম্বে বিষয়টি রিপোর্ট করুন। এছাড়া, সম্ভাব্য ঝুঁকি বা হয়রানির আশঙ্কা থাকলে সংশ্লিষ্ট প্রতিষ্ঠানে যোগদান না করার পরামর্শ দেওয়া হচ্ছে।

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