Customer Management Executive - Betafore

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Vacancy

1

Experience

2+ years

Job Type

Full time

Salary

Negotiable

Location

Dhaka

Category

Marketing/Sales

Application Deadline: 03 Oct 2026

Published on: 05 Sep 2026

All Requirements Responsibilities Skills & Expertise Company Information

Job Description

We are looking for a customer-focused and highly organized professional to manage relationships with international clients. The role involves client onboarding, regular communication, issue resolution, service coordination, client retention, and identifying opportunities for account growth. The successful candidate will work closely with internal teams to ensure smooth service delivery and a positive client experience.

Requirements

Education

Bachelor of Business Administration (BBA)

Additional Requirements

Age 24 to 35 years
Only Female can apply

Responsibilities & Context

Serve as the primary point of contact for assigned international clients.

Hunt potential clients and support successful onboarding of new clients.

Build and maintain strong, long-term relationships with clients.

Understand client requirements, business goals, and operational needs.

Conduct regular client follow-ups and relationship-building activities.

Respond to client inquiries and resolve issues promptly and professionally.

Manage client escalations and coordinate with internal teams for resolution.

Conduct client meetings through Zoom, Google Meet, or Microsoft Teams.

Prepare meeting agendas, summaries, client updates, and action plans.

Translate client requirements into actionable tasks for internal teams.

Monitor project progress and ensure deliverables are completed on time.

Track client satisfaction and identify potential retention risks.

Skills & Expertise

Customer Relation Customer Care Customer Services

Workplace

Work from office

Compensation & Benefits

T/A

Mobile Bill

Lunch Facility: Full Subsidize

Festival Bonus: 2

Salary Review: Yearly

Requirements

Education

Bachelor of Business Administration (BBA)

Experience

Minimum 2 year(s)

Age

24 to 35 years

Responsibilities & Context

Serve as the primary point of contact for assigned international clients.

Hunt potential clients and support successful onboarding of new clients.

Build and maintain strong, long-term relationships with clients.

Understand client requirements, business goals, and operational needs.

Conduct regular client follow-ups and relationship-building activities.

Respond to client inquiries and resolve issues promptly and professionally.

Manage client escalations and coordinate with internal teams for resolution.

Conduct client meetings through Zoom, Google Meet, or Microsoft Teams.

Prepare meeting agendas, summaries, client updates, and action plans.

Translate client requirements into actionable tasks for internal teams.

Monitor project progress and ensure deliverables are completed on time.

Track client satisfaction and identify potential retention risks.

Latest Job Circular

We are a professional recruiting agency connecting top talent with leading employers. Our goal is to simplify hiring through efficient and reliable recruitment solutions. We help businesses grow by finding the right people for the right roles.

Industry

Marketing/Sales

Founded

2020

Employees

31-50 employees

Location

Mirpur Model

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