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Call Center Representative - 360-SUPPORTS

Latest Job Circular
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Vacancy
30
Experience
2+ years
Job Type
Full time
Salary
TK 23000-23000
Location
Dhaka
Category
Customer Service/Call Center
Application Deadline: 13 Oct 2026
Published on: 16 Sep 2026
All Requirements Responsibilities Skills & Expertise Company Information
Job Description
  • 360-SUPPORTS is looking for a professional and fluent English-speaking Call Center Representative for its international campaign. The role involves handling inbound and outbound customer calls, providing accurate information, resolving customer queries, maintaining customer satisfaction, and updating CRM records. The employee will work closely with supervisors and team members to achieve quality and performance targets.
    • Requirements

    Education

    • HSC, Bachelor degree in any discipline

    Additional Requirements

    • Age 22 to 40 years
    • Both Male, Female are welcome
    Responsibilities & Context
  • Handle inbound and outbound customer calls professionally and efficiently.
  • Provide accurate information and resolve customer queries in a timely manner.
  • Maintain a high level of customer satisfaction through professional communication.
  • Record call details, customer information, and necessary updates in the CRM system.
  • Build and maintain positive relationships with customers and clients.
  • Coordinate with team members and supervisors to meet quality and performance benchmarks.
  • Perform customer care, telemarketing, and other call center-related activities as required.
    • Skills & Expertise
    Customer Relation Customer Support / Client Service Call Centre Supervision/Management Call Centre Training
    Workplace
    • Work from office
    Compensation & Benefits
    T/A
    Mobile Bill
    Lunch Facility: Partially Subsidize
    Festival Bonus: 2
    Salary Review: Yearly
    Requirements

    Education

    • HSC, Bachelor degree in any discipline

    Experience

    • Minimum 2 year(s)

    Age

    • 22 to 40 years
    Responsibilities & Context
  • Handle inbound and outbound customer calls professionally and efficiently.
  • Provide accurate information and resolve customer queries in a timely manner.
  • Maintain a high level of customer satisfaction through professional communication.
  • Record call details, customer information, and necessary updates in the CRM system.
  • Build and maintain positive relationships with customers and clients.
  • Coordinate with team members and supervisors to meet quality and performance benchmarks.
  • Perform customer care, telemarketing, and other call center-related activities as required.
    • Latest Job Circular

    We are a professional recruiting agency connecting top talent with leading employers. Our goal is to simplify hiring through efficient and reliable recruitment solutions. We help businesses grow by finding the right people for the right roles.

    Industry
    Customer Service/Call Center
    Founded
    2020
    Employees
    31-50 employees
    Location
    Mirpur Model
    View Company Profile
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    চাকরি প্রাপ্তির ক্ষেত্রে কোনো ব্যক্তি বা প্রতিষ্ঠানের নিকট অর্থ প্রদান থেকে বিরত থাকুন। কোনো অর্থ লেনদেন বা নিয়োগদাতার পক্ষ থেকে সংঘটিত হয়রানির দায় কর্তৃপক্ষ বহন করবে না। নিয়োগ প্রক্রিয়ায় শারীরিক বা মানসিক হয়রানির সম্মুখীন হলে অনতিবিলম্বে বিষয়টি রিপোর্ট করুন। এছাড়া, সম্ভাব্য ঝুঁকি বা হয়রানির আশঙ্কা থাকলে সংশ্লিষ্ট প্রতিষ্ঠানে যোগদান না করার পরামর্শ দেওয়া হচ্ছে।

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