Client Support Officer/ Vendor Support Officer - Omega It Soluation

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Vacancy
1
Experience
1+ years
Job Type
Full time
Salary
Negotiable
Location
Dhaka
Category
Customer Service/Call Center
Application Deadline: 15 Oct 2026
Published on: 16 Sep 2026
Job Description
  • Omega IT Solution is seeking an experienced and motivated Client Support Officer/Vendor Support Officer to manage client relationships, vendor operations, and assigned territory activities. The role involves onboarding clients and vendors, resolving operational issues, coordinating work orders, maintaining effective communication, and supporting business growth and profitability.
  • Requirements

    Education

    • Bachelor degree in any discipline

    Additional Requirements

    • Age 20 to 35 years
    • Both Male, Female are welcome
    Responsibilities & Context
  • Manage client relationships and serve as the primary point of contact for assigned accounts.
  • Onboard new clients and provide regular updates regarding services, work orders, and operational progress.
  • Resolve client issues promptly while supporting account growth, work order volume, and profitability.
  • Source, onboard, and maintain strong relationships with new and existing vendors.
  • Manage daily vendor communication, operational issues, and payment coordination.
  • Oversee assigned territory operations and coordinate with processing teams to ensure timely completion of work orders.
  • Monitor operational performance and maintain smooth communication among clients, vendors, and internal teams.
  • Skills & Expertise
    Call Centre Supervision/Management Call Centre Training
    Workplace
    • Work from office
    Compensation & Benefits
    Lunch Facilities
    Festival Bonus
    Salary Review
    Lunch Facility: Full Subsidize
    Festival Bonus: As per policy
    Salary Review: Yearly
    Requirements

    Education

    • Bachelor degree in any discipline

    Experience

    • Minimum 1 year(s)

    Age

    • 20 to 35 years
    Responsibilities & Context
  • Manage client relationships and serve as the primary point of contact for assigned accounts.
  • Onboard new clients and provide regular updates regarding services, work orders, and operational progress.
  • Resolve client issues promptly while supporting account growth, work order volume, and profitability.
  • Source, onboard, and maintain strong relationships with new and existing vendors.
  • Manage daily vendor communication, operational issues, and payment coordination.
  • Oversee assigned territory operations and coordinate with processing teams to ensure timely completion of work orders.
  • Monitor operational performance and maintain smooth communication among clients, vendors, and internal teams.
  • Latest Job Circular

    We are a professional recruiting agency connecting top talent with leading employers. Our goal is to simplify hiring through efficient and reliable recruitment solutions. We help businesses grow by finding the right people for the right roles.

    Industry
    Customer Service/Call Center
    Founded
    2020
    Employees
    31-50 employees
    Location
    Mirpur Model
    📢 গুরুত্বপূর্ণ সতর্কতা

    চাকরি প্রাপ্তির ক্ষেত্রে কোনো ব্যক্তি বা প্রতিষ্ঠানের নিকট অর্থ প্রদান থেকে বিরত থাকুন। কোনো অর্থ লেনদেন বা নিয়োগদাতার পক্ষ থেকে সংঘটিত হয়রানির দায় কর্তৃপক্ষ বহন করবে না। নিয়োগ প্রক্রিয়ায় শারীরিক বা মানসিক হয়রানির সম্মুখীন হলে অনতিবিলম্বে বিষয়টি রিপোর্ট করুন। এছাড়া, সম্ভাব্য ঝুঁকি বা হয়রানির আশঙ্কা থাকলে সংশ্লিষ্ট প্রতিষ্ঠানে যোগদান না করার পরামর্শ দেওয়া হচ্ছে।