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Customer Service & Documentation - Iport Logistics Ltd.

Latest Job Circular
Email Now
Vacancy
4
Experience
2+ years
Job Type
Full time
Salary
Negotiable
Location
Dhaka
Category
Customer Service/Call Center
Application Deadline: 15 Oct 2026
Published on: 16 Sep 2026
All Requirements Responsibilities Skills & Expertise Company Information
Job Description
  • Iport Logistics Ltd., a concern of Impress Group, is looking for a dynamic and experienced Customer Service & Documentation Executive/Sr. Executive for its freight forwarding operations. The role focuses on international Sea/Air freight documentation, customer support, booking processing, carrier coordination, shipment tracking, compliance, client communication, and business development.
    • Requirements

    Education

    • Masters degree in any discipline

    Additional Requirements

    • Age 25 to 40 years
    • Both Male, Female are welcome
    Responsibilities & Context
  • Prepare and manage documentation for international Sea and Air freight forwarding operations.
  • Provide customer support, maintain regular client communication, and ensure proper record keeping.
  • Prepare regular operational reports for management and clients regarding daily stuffing and shipment activities.
  • Process freight bookings and coordinate with carriers for smooth shipment handling.
  • Handle rate negotiations, B/L processing, submission, and other shipment-related documentation.
  • Manage pre-alert notifications, shipment tracking, monitoring, regulatory compliance, and information distribution.
  • Maintain overseas correspondence and support business development activities as assigned by management.
    • Skills & Expertise
    Air Freight Freight Forwarding CF Ocean Freight Freight Forwarding
    Workplace
    • Work from office
    Compensation & Benefits
    T/A
    Mobile Bill
    Lunch Facility: Partially Subsidize
    Festival Bonus: As per policy
    Salary Review: Yearly
    Requirements

    Education

    • Masters degree in any discipline

    Experience

    • Minimum 2 year(s)

    Age

    • 25 to 40 years
    Responsibilities & Context
  • Prepare and manage documentation for international Sea and Air freight forwarding operations.
  • Provide customer support, maintain regular client communication, and ensure proper record keeping.
  • Prepare regular operational reports for management and clients regarding daily stuffing and shipment activities.
  • Process freight bookings and coordinate with carriers for smooth shipment handling.
  • Handle rate negotiations, B/L processing, submission, and other shipment-related documentation.
  • Manage pre-alert notifications, shipment tracking, monitoring, regulatory compliance, and information distribution.
  • Maintain overseas correspondence and support business development activities as assigned by management.
    • Latest Job Circular

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    Industry
    Customer Service/Call Center
    Founded
    2020
    Employees
    31-50 employees
    Location
    Mirpur Model
    View Company Profile
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