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  4. Office Executive (CSR) - A very well reputed company.

Office Executive (CSR) - A very well reputed company.

Latest Job Circular
Email Now
Vacancy
2
Experience
1+ years
Job Type
Full time
Salary
Negotiable
Location
Nationwide
Category
Customer Service/Call Center
Application Deadline: 15 Oct 2026
Published on: 16 Sep 2026
All Requirements Responsibilities Skills & Expertise Company Information
Job Description
  • A reputed company is looking for a responsible and detail-oriented Office Executive – CSR (Remote) to support customer service and logistics operations. The role involves handling customer inquiries, providing shipment updates, coordinating with logistics partners, maintaining accurate records, managing urgent operational changes, and ensuring smooth communication among customers and relevant stakeholders.
    • Requirements

    Education

    • Bachelor degree in any discipline

    Additional Requirements

    • Age 25 to 35 years
    • Both Male, Female are welcome
    Responsibilities & Context
  • Respond to customer inquiries professionally through email and provide accurate information.
  • Provide customers with timely updates regarding shipment status, delivery progress, delays, and operational changes.
  • Coordinate with port terminals, warehouses, customers, brokers, and drivers to ensure smooth logistics operations.
  • Update dispatch systems, spreadsheets, customer information, and operational records accurately.
  • Handle last-minute operational changes and prioritize urgent shipments or loads effectively.
  • Maintain proper documentation, dispatch records, and other relevant customer service information.
  • Identify and escalate unresolved operational issues to management and complete additional tasks assigned by the supervisor.
    • Skills & Expertise
    Customer Relation Customer Support / Client Service Customer Care Customer Services Call Centre Supervision/Management Call Centre Training
    Workplace
    • Work from office
    Compensation & Benefits
    T/A
    Weekly 2 Holidays
    Lunch Facility: Full Subsidize
    Festival Bonus: 1
    Salary Review: Yearly
    Requirements

    Education

    • Bachelor degree in any discipline

    Experience

    • Minimum 1 year(s)

    Age

    • 25 to 35 years
    Responsibilities & Context
  • Respond to customer inquiries professionally through email and provide accurate information.
  • Provide customers with timely updates regarding shipment status, delivery progress, delays, and operational changes.
  • Coordinate with port terminals, warehouses, customers, brokers, and drivers to ensure smooth logistics operations.
  • Update dispatch systems, spreadsheets, customer information, and operational records accurately.
  • Handle last-minute operational changes and prioritize urgent shipments or loads effectively.
  • Maintain proper documentation, dispatch records, and other relevant customer service information.
  • Identify and escalate unresolved operational issues to management and complete additional tasks assigned by the supervisor.
    • Latest Job Circular

    We are a professional recruiting agency connecting top talent with leading employers. Our goal is to simplify hiring through efficient and reliable recruitment solutions. We help businesses grow by finding the right people for the right roles.

    Industry
    Customer Service/Call Center
    Founded
    2020
    Employees
    31-50 employees
    Location
    Mirpur Model
    View Company Profile
    📢 গুরুত্বপূর্ণ সতর্কতা

    চাকরি প্রাপ্তির ক্ষেত্রে কোনো ব্যক্তি বা প্রতিষ্ঠানের নিকট অর্থ প্রদান থেকে বিরত থাকুন। কোনো অর্থ লেনদেন বা নিয়োগদাতার পক্ষ থেকে সংঘটিত হয়রানির দায় কর্তৃপক্ষ বহন করবে না। নিয়োগ প্রক্রিয়ায় শারীরিক বা মানসিক হয়রানির সম্মুখীন হলে অনতিবিলম্বে বিষয়টি রিপোর্ট করুন। এছাড়া, সম্ভাব্য ঝুঁকি বা হয়রানির আশঙ্কা থাকলে সংশ্লিষ্ট প্রতিষ্ঠানে যোগদান না করার পরামর্শ দেওয়া হচ্ছে।

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