Jr. Client Service Executive - Caretutors Technologies Ltd.

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Vacancy
10
Experience
2+ years
Job Type
Full time
Salary
TK 12-20
Location
Dhaka
Category
Production/Operation
Application Deadline: 20 Oct 2026
Published on: 28 Sep 2026
Job Description
  • Caretutors Technologies Ltd. is seeking a Jr. Client Service Executive for its Operation Department. The role focuses on responding to client inquiries, coordinating service requests, maintaining accurate records, and helping resolve day-to-day issues. The ideal candidate communicates clearly, follows up consistently, and can manage several requests while maintaining a positive client experience.
  • Requirements

    Education

    • Bachelor of Science (BSc)

    Additional Requirements

    • Age 26 to 40 years
    • Only Male can apply
    Responsibilities & Context
  • Respond to client inquiries through the company’s designated communication channels.
  • Record client requests and keep contact and service information up to date.
  • Coordinate with internal teams to process requests and provide timely updates.
  • Follow up with clients to confirm progress and address outstanding issues.
  • Resolve routine concerns and escalate complex cases to the appropriate team member.
  • Track requests, response times, and outcomes in the company’s systems.
  • Prepare basic service and operations reports as required.
  • Maintain professional communication and handle client information confidentially.
  • Skills & Expertise
    Agency Production Production
    Workplace
    • Work from office
    Compensation & Benefits
    Lunch Facilities
    Festival Bonus
    Salary Review
    Lunch Facility: Full Subsidize
    Festival Bonus: 2
    Salary Review: Yearly
    Requirements

    Education

    • Bachelor of Science (BSc)

    Experience

    • Minimum 2 year(s)

    Age

    • 26 to 40 years
    Responsibilities & Context
  • Respond to client inquiries through the company’s designated communication channels.
  • Record client requests and keep contact and service information up to date.
  • Coordinate with internal teams to process requests and provide timely updates.
  • Follow up with clients to confirm progress and address outstanding issues.
  • Resolve routine concerns and escalate complex cases to the appropriate team member.
  • Track requests, response times, and outcomes in the company’s systems.
  • Prepare basic service and operations reports as required.
  • Maintain professional communication and handle client information confidentially.
  • Latest Job Circular

    We are a professional recruiting agency connecting top talent with leading employers. Our goal is to simplify hiring through efficient and reliable recruitment solutions. We help businesses grow by finding the right people for the right roles.

    Industry
    Production/Operation
    Founded
    2020
    Employees
    31-50 employees
    Location
    Mirpur Model
    📢 গুরুত্বপূর্ণ সতর্কতা

    চাকরি প্রাপ্তির ক্ষেত্রে কোনো ব্যক্তি বা প্রতিষ্ঠানের নিকট অর্থ প্রদান থেকে বিরত থাকুন। কোনো অর্থ লেনদেন বা নিয়োগদাতার পক্ষ থেকে সংঘটিত হয়রানির দায় কর্তৃপক্ষ বহন করবে না। নিয়োগ প্রক্রিয়ায় শারীরিক বা মানসিক হয়রানির সম্মুখীন হলে অনতিবিলম্বে বিষয়টি রিপোর্ট করুন। এছাড়া, সম্ভাব্য ঝুঁকি বা হয়রানির আশঙ্কা থাকলে সংশ্লিষ্ট প্রতিষ্ঠানে যোগদান না করার পরামর্শ দেওয়া হচ্ছে।