HR, Admin & Customer Care at Neeramoy Digital Services Ltd.

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Experience
2+ years
Job Type
Full time
Salary
Negotiable
Location
Dhaka
Category
HR/ Org. Development
Application Deadline: 17 Oct 2026
Published on: 01 Oct 2026
Job Description
  • This multi-functional role coordinates core HR, administrative, and frontline support operations at Neeramoy Digital Services Ltd. It ensures smooth day-to-day office routines while maintaining employee records and operational compliance. The executive manages initial recruitment, onboarding, and attendance tracking to support overall team productivity. Alongside internal duties, the role handles customer queries, service feedback, and issue resolution for digital healthcare users. Ultimately, it ensures seamless internal business workflows while delivering a responsive, dependable experience to customers.
  • Requirements

    Education

    • Bachelor of Business Administration (BBA)

    Additional Requirements

    • Age 26 to 35 years
    • Both Male, Female are welcome
    Responsibilities & Context
  • Recruitment & Onboarding: Assist in sourcing candidates, screening resumes, scheduling interviews, and conducting orientation for new hires.
  • Attendance & Leave Tracking: Monitor daily staff attendance, record leave applications, and compile monthly data for payroll processing.
  • Personnel Records Management: Maintain confidential employee files, contracts, and internal databases in compliance with company policy.
  • General Office Administration: Oversee office utilities, stationery supplies, vendor coordination, and daily administrative facility upkeep.
  • Customer Query Management: Respond promptly to customer calls, messages, and emails regarding platform services, bookings, and technical assistance.
  • Issue Escalation & Feedback: Log customer complaints, coordinate with internal operational teams for quick resolution, and record service feedback.
  • Reporting & Record Keeping: Prepare routine administrative logs, HR updates, and customer support performance summaries for management review.
  • Skills & Expertise
    HR Policy HR Process Strategic HR General HR
    Workplace
    • Work from office
    Compensation & Benefits
    Mobile Bill
    Weekly 2 Holidays
    Lunch Facility: Partially Subsidize
    Festival Bonus: 2
    Salary Review: Yearly
    Requirements

    Education

    • Bachelor of Business Administration (BBA)

    Experience

    • Minimum 2 year(s)

    Age

    • 26 to 35 years
    Responsibilities & Context
  • Recruitment & Onboarding: Assist in sourcing candidates, screening resumes, scheduling interviews, and conducting orientation for new hires.
  • Attendance & Leave Tracking: Monitor daily staff attendance, record leave applications, and compile monthly data for payroll processing.
  • Personnel Records Management: Maintain confidential employee files, contracts, and internal databases in compliance with company policy.
  • General Office Administration: Oversee office utilities, stationery supplies, vendor coordination, and daily administrative facility upkeep.
  • Customer Query Management: Respond promptly to customer calls, messages, and emails regarding platform services, bookings, and technical assistance.
  • Issue Escalation & Feedback: Log customer complaints, coordinate with internal operational teams for quick resolution, and record service feedback.
  • Reporting & Record Keeping: Prepare routine administrative logs, HR updates, and customer support performance summaries for management review.
  • Latest Job Circular

    We are a professional recruiting agency connecting top talent with leading employers. Our goal is to simplify hiring through efficient and reliable recruitment solutions. We help businesses grow by finding the right people for the right roles.

    Industry
    HR/ Org. Development
    Founded
    2020
    Employees
    31-50 employees
    Location
    Mirpur Model
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