Customer Relationship Officer (Night Shift) - Synergy Solutions

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Experience
1+ years
Job Type
Full time
Salary
TK 20000-25000
Location
Dhaka
Category
Customer Service/Call Center
Application Deadline: 15 Oct 2026
Published on: 02 Oct 2026
Job Description
  • Synergy Solutions is hiring a Customer Relationship Officer for their night shift operations.
  • The role involves making outbound calls to customers located in the USA and Canada.
  • Employees will work during the night shift from 8:00 PM to 5:00 AM, with Saturdays and Sundays off.
  • The position offers a competitive salary along with attractive bonuses and benefits.
  • Requirements

    Education

    • A Level

    Additional Requirements

    • Age 20 to 30 years
    • Both Male, Female are welcome
    Responsibilities & Context
  • Make outbound calls to customers in the USA and Canada.
  • Communicate professionally and effectively to build positive client relationships.
  • Handle customer inquiries and provide necessary information during calls.
  • Maintain accurate logs and records of customer interactions.
  • Follow company protocols and international communication standards.
  • Collaborate with team members to achieve daily calling targets.
  • Resolve customer issues and ensure high service satisfaction.
  • Skills & Expertise
    English Speaking Good Communication Skill English Proficiency in English
    Workplace
    • Work from office
    Compensation & Benefits
    Lunch Facilities
    Festival Bonus
    Salary Review
    Lunch Facility: Full Subsidize
    Festival Bonus: As per policy
    Salary Review: Yearly
    Requirements

    Education

    • A Level

    Experience

    • Minimum 1 year(s)

    Age

    • 20 to 30 years
    Responsibilities & Context
  • Make outbound calls to customers in the USA and Canada.
  • Communicate professionally and effectively to build positive client relationships.
  • Handle customer inquiries and provide necessary information during calls.
  • Maintain accurate logs and records of customer interactions.
  • Follow company protocols and international communication standards.
  • Collaborate with team members to achieve daily calling targets.
  • Resolve customer issues and ensure high service satisfaction.
  • Latest Job Circular

    We are a professional recruiting agency connecting top talent with leading employers. Our goal is to simplify hiring through efficient and reliable recruitment solutions. We help businesses grow by finding the right people for the right roles.

    Industry
    Customer Service/Call Center
    Founded
    2020
    Employees
    31-50 employees
    Location
    Mirpur Model
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