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  4. Executive – Customer Relationship Management

Executive – Customer Relationship Management

Us Properties
Vacancy
3
Experience
1+ years
Job Type
Full time
Salary
TK 23-32
Location
Dhaka
Category
Customer Service/Call Center
Application Deadline: 03 Nov 2026
Published on: 04 Oct 2026
All Requirements Responsibilities Skills & Expertise Company Information
Job Description
  • US Properties Ltd. is seeking a professional and customer-focused Executive – Customer Relationship Management (CRM) to strengthen its client service team.
  • The selected candidate will maintain regular communication with existing customers and ensure smooth coordination throughout the property purchase journey.
  • The role involves handling client queries, payment follow-up, documentation support and handover coordination.
  • The candidate will work closely with sales, accounts and project teams to provide timely service to customers.
  • This position is ideal for someone who enjoys client interaction, problem-solving and relationship management.
    • Requirements

    Education

    • Bachelor degree in any discipline

    Additional Requirements

    • Age 25 to 40 years
    • Only Male can apply
    Responsibilities & Context
  • Maintain regular communication with existing and prospective clients.
  • Respond to customer queries regarding booking, payment, documentation and project updates.
  • Follow up on installment schedules and coordinate payment-related communication.
  • Maintain accurate client records, contact details and service history.
  • Coordinate with Sales, Accounts, Legal and Project teams to resolve customer issues.
  • Assist clients with booking documents, agreements and handover-related procedures.
  • Collect customer feedback and report recurring concerns to management.
  • Support apartment handover, possession and after-sales communication.
  • Ensure a professional customer experience throughout the service process.
    • Skills & Expertise
    Good Communication Skill Bangla Good Communication Skill English Effective Communication Effective Communication Skills Effective Business Communicative Skills
    Workplace
    • Work from office
    Compensation & Benefits
    T/A
    Mobile Bill
    Lunch Facility: Partially Subsidize
    Festival Bonus: 2
    Salary Review: Yearly
    Requirements

    Education

    • Bachelor degree in any discipline

    Experience

    • Minimum 1 year(s)

    Age

    • 25 to 40 years
    Responsibilities & Context
  • Maintain regular communication with existing and prospective clients.
  • Respond to customer queries regarding booking, payment, documentation and project updates.
  • Follow up on installment schedules and coordinate payment-related communication.
  • Maintain accurate client records, contact details and service history.
  • Coordinate with Sales, Accounts, Legal and Project teams to resolve customer issues.
  • Assist clients with booking documents, agreements and handover-related procedures.
  • Collect customer feedback and report recurring concerns to management.
  • Support apartment handover, possession and after-sales communication.
  • Ensure a professional customer experience throughout the service process.
    • Us Properties

    US Properties Ltd. is one of the leading real estate development company in Bangladesh. US Properties Builders Ltd. specializes in developing exclusive apartment complexes in prime locations of Dhaka. US Properties Ltd. has become a trusted name in the real estate sector in Bangladesh. From its very inception in 2000, the company has won the confidence and goodwill of its client’s mind. Within a short period, US Properties has grown into a renowned and dependable organization, building elegant, aesthetically pleasing structures that grace Dhaka as most beautiful neighborhoods.

    Industry
    Customer Service/Call Center
    Founded
    1995
    Employees
    51-120 employees
    Location
    Mirpur Model
    View Company Profile
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    চাকরি প্রাপ্তির ক্ষেত্রে কোনো ব্যক্তি বা প্রতিষ্ঠানের নিকট অর্থ প্রদান থেকে বিরত থাকুন। কোনো অর্থ লেনদেন বা নিয়োগদাতার পক্ষ থেকে সংঘটিত হয়রানির দায় কর্তৃপক্ষ বহন করবে না। নিয়োগ প্রক্রিয়ায় শারীরিক বা মানসিক হয়রানির সম্মুখীন হলে অনতিবিলম্বে বিষয়টি রিপোর্ট করুন। এছাড়া, সম্ভাব্য ঝুঁকি বা হয়রানির আশঙ্কা থাকলে সংশ্লিষ্ট প্রতিষ্ঠানে যোগদান না করার পরামর্শ দেওয়া হচ্ছে।

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