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  4. Executive – Customer Service

Executive – Customer Service

Abir Enterprise
Vacancy
4
Experience
1+ years
Job Type
Full time
Salary
Negotiable
Location
Dhaka
Category
Customer Service/Call Center
Application Deadline: 03 Nov 2026
Published on: 04 Oct 2026
All Requirements Responsibilities Skills & Expertise Company Information
Job Description
  • Abir Enterprise is looking for polite, responsible and customer-focused individuals to join its Customer Service team.
  • The selected candidates will communicate with customers regarding products, orders, delivery status and general inquiries.
  • The role involves maintaining regular follow-up with clients and ensuring a smooth service experience.
  • Candidates will also coordinate with Sales, Accounts, Procurement and Delivery teams when required.
  • This position is suitable for fresh graduates and candidates who enjoy communication, problem-solving and customer support.
    • Requirements

    Education

    • Bachelor degree in any discipline

    Additional Requirements

    • Age 25 to 35 years
    • Both Male, Female are welcome
    Responsibilities & Context
  • Respond to customer inquiries through phone, email and messaging platforms.
  • Provide basic information about products, prices, availability and order status.
  • Receive and record customer complaints, requests and feedback.
  • Follow up with customers regarding orders and delivery updates.
  • Coordinate with Sales, Accounts, Procurement and Delivery teams to resolve customer issues.
  • Maintain customer records and communication history.
  • Assist with quotation, order confirmation and basic documentation when required.
  • Ensure customers receive timely and professional support.
  • Build positive and long-term relationships with regular clients.
    • Skills & Expertise
    Customer Relation Customer Support / Client Service Customer Services Customer Relationship Management
    Workplace
    • Work from office
    Compensation & Benefits
    T/A
    Lunch Facility: Full Subsidize
    Festival Bonus: 2
    Salary Review: Yearly
    Requirements

    Education

    • Bachelor degree in any discipline

    Experience

    • Minimum 1 year(s)

    Age

    • 25 to 35 years
    Responsibilities & Context
  • Respond to customer inquiries through phone, email and messaging platforms.
  • Provide basic information about products, prices, availability and order status.
  • Receive and record customer complaints, requests and feedback.
  • Follow up with customers regarding orders and delivery updates.
  • Coordinate with Sales, Accounts, Procurement and Delivery teams to resolve customer issues.
  • Maintain customer records and communication history.
  • Assist with quotation, order confirmation and basic documentation when required.
  • Ensure customers receive timely and professional support.
  • Build positive and long-term relationships with regular clients.
    • Abir Enterprise

    Abir Enterprise is a trusted wholesale, trading, supplier, and export-import company committed to delivering quality products and reliable services. We operate as a bridge between local and international markets, offering a wide range of products across multiple sectors. With a strong focus on timely delivery, competitive pricing, and customer satisfaction, we have built long-term business relationships with partners worldwide. Our goal is to provide world-class products while expanding our global footprint as a dependable supplier in the international market.

    Industry
    Customer Service/Call Center
    Founded
    2015
    Employees
    51-120 employees
    Location
    Pallabi
    View Company Profile
    📢 গুরুত্বপূর্ণ সতর্কতা

    চাকরি প্রাপ্তির ক্ষেত্রে কোনো ব্যক্তি বা প্রতিষ্ঠানের নিকট অর্থ প্রদান থেকে বিরত থাকুন। কোনো অর্থ লেনদেন বা নিয়োগদাতার পক্ষ থেকে সংঘটিত হয়রানির দায় কর্তৃপক্ষ বহন করবে না। নিয়োগ প্রক্রিয়ায় শারীরিক বা মানসিক হয়রানির সম্মুখীন হলে অনতিবিলম্বে বিষয়টি রিপোর্ট করুন। এছাড়া, সম্ভাব্য ঝুঁকি বা হয়রানির আশঙ্কা থাকলে সংশ্লিষ্ট প্রতিষ্ঠানে যোগদান না করার পরামর্শ দেওয়া হচ্ছে।

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