Executive – Customer Support & Client Service

PPC Surfer
Vacancy
2
Experience
Entry Level
Job Type
Full time
Salary
Negotiable
Location
Dhaka
Category
Customer Service/Call Center
Application Deadline: 09 Nov 2026
Published on: 05 Oct 2026
Job Description
  • PPC Surfer is looking for smart, friendly and responsible candidates for the position of Executive – Customer Support & Client Service. The selected candidates will communicate with clients, understand their requirements, coordinate with internal teams and ensure timely, professional service.
  • Requirements

    Education

    • Bachelor degree in any discipline, HSC

    Additional Requirements

    • Age 25 to 40 years
    • Both Male, Female are welcome
    Responsibilities & Context
  • Communicate with clients through phone, email, WhatsApp and social media.
  • Understand client requirements and provide clear information about services.
  • Maintain regular follow-up with existing and potential clients.
  • Coordinate with digital marketing, SEO, content and design teams.
  • Update clients about project progress and campaign activities.
  • Handle client queries, feedback and basic complaints professionally.
  • Maintain client records and communication history.
  • Assist with preparing quotations, service details and basic reports.
  • Support lead follow-up and client relationship activities.
  • Ensure a positive and professional customer experience.
  • Skills & Expertise
    Honest and dedicated Customer Relation Customer Support / Client Service Customer Support Through Phone Customer Services Customer Relationship Management
    Workplace
    • Work from office
    Compensation & Benefits
    Lunch Facilities
    Festival Bonus
    Salary Review
    Lunch Facility: Full Subsidize
    Festival Bonus: 2
    Salary Review: Yearly
    Requirements

    Education

    • Bachelor degree in any discipline, HSC

    Experience

    • Not required

    Age

    • 25 to 40 years
    Responsibilities & Context
  • Communicate with clients through phone, email, WhatsApp and social media.
  • Understand client requirements and provide clear information about services.
  • Maintain regular follow-up with existing and potential clients.
  • Coordinate with digital marketing, SEO, content and design teams.
  • Update clients about project progress and campaign activities.
  • Handle client queries, feedback and basic complaints professionally.
  • Maintain client records and communication history.
  • Assist with preparing quotations, service details and basic reports.
  • Support lead follow-up and client relationship activities.
  • Ensure a positive and professional customer experience.
  • PPC Surfer

    A leading Data Driven Digital Marketing Service Provider in Dhaka.

    Industry
    Customer Service/Call Center
    Founded
    2023
    Employees
    1-15 employees
    Location
    Khilkhet
    📢 গুরুত্বপূর্ণ সতর্কতা

    চাকরি প্রাপ্তির ক্ষেত্রে কোনো ব্যক্তি বা প্রতিষ্ঠানের নিকট অর্থ প্রদান থেকে বিরত থাকুন। কোনো অর্থ লেনদেন বা নিয়োগদাতার পক্ষ থেকে সংঘটিত হয়রানির দায় কর্তৃপক্ষ বহন করবে না। নিয়োগ প্রক্রিয়ায় শারীরিক বা মানসিক হয়রানির সম্মুখীন হলে অনতিবিলম্বে বিষয়টি রিপোর্ট করুন। এছাড়া, সম্ভাব্য ঝুঁকি বা হয়রানির আশঙ্কা থাকলে সংশ্লিষ্ট প্রতিষ্ঠানে যোগদান না করার পরামর্শ দেওয়া হচ্ছে।