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  4. Executive – Customer Service

Executive – Customer Service

Noura Beauty
Vacancy
3
Experience
1+ years
Job Type
Full time
Salary
Negotiable
Location
Dhaka
Category
Customer Service/Call Center
Application Deadline: 01 Nov 2026
Published on: 07 Oct 2026
All Requirements Responsibilities Skills & Expertise Company Information
Job Description
  • More Beauty is an online-based beauty and personal care company offering authentic and original beauty products to customers. We are looking for an energetic and responsible Executive – Customer Service to support our growing online customer base. The selected candidate will communicate with customers through social media, messaging platforms, and other online channels. The role requires quick responses, accurate product information, professional communication, and proper order coordination. Candidates who enjoy working with customers and have an interest in beauty, skincare, and e-commerce will be preferred.
    • Requirements

    Education

    • HSC, Bachelor degree in any discipline

    Additional Requirements

    • Age 20 to 40 years
    • Both Male, Female are welcome
    Responsibilities & Context
  • Respond to customer queries through Facebook, Instagram, WhatsApp, and other online platforms.
  • Provide accurate information about products, prices, availability, offers, and delivery procedures.
  • Confirm customer orders and maintain accurate order information.
  • Follow up with customers regarding order confirmation, delivery, and other service-related issues.
  • Handle customer complaints professionally and provide appropriate solutions.
  • Coordinate with the sales, inventory, and delivery teams to ensure smooth order processing.
  • Maintain positive customer relationships and ensure a high standard of customer service.
    • Skills & Expertise
    Customer Relation Customer Support / Client Service Customer Services Customer Relationship Management
    Workplace
    • Work from office
    Compensation & Benefits
    Performance Bonus
    T/A
    Lunch Facility: Full Subsidize
    Festival Bonus: 2
    Salary Review: Yearly
    Requirements

    Education

    • HSC, Bachelor degree in any discipline

    Experience

    • Minimum 1 year(s)

    Age

    • 20 to 40 years
    Responsibilities & Context
  • Respond to customer queries through Facebook, Instagram, WhatsApp, and other online platforms.
  • Provide accurate information about products, prices, availability, offers, and delivery procedures.
  • Confirm customer orders and maintain accurate order information.
  • Follow up with customers regarding order confirmation, delivery, and other service-related issues.
  • Handle customer complaints professionally and provide appropriate solutions.
  • Coordinate with the sales, inventory, and delivery teams to ensure smooth order processing.
  • Maintain positive customer relationships and ensure a high standard of customer service.
    • Noura Beauty

    Noura Beauty is a online base company where u get all kinds of authentic and original beauty product.

    Industry
    Customer Service/Call Center
    Founded
    2004
    Employees
    51-120 employees
    Location
    Dhanmondi
    View Company Profile
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    চাকরি প্রাপ্তির ক্ষেত্রে কোনো ব্যক্তি বা প্রতিষ্ঠানের নিকট অর্থ প্রদান থেকে বিরত থাকুন। কোনো অর্থ লেনদেন বা নিয়োগদাতার পক্ষ থেকে সংঘটিত হয়রানির দায় কর্তৃপক্ষ বহন করবে না। নিয়োগ প্রক্রিয়ায় শারীরিক বা মানসিক হয়রানির সম্মুখীন হলে অনতিবিলম্বে বিষয়টি রিপোর্ট করুন। এছাড়া, সম্ভাব্য ঝুঁকি বা হয়রানির আশঙ্কা থাকলে সংশ্লিষ্ট প্রতিষ্ঠানে যোগদান না করার পরামর্শ দেওয়া হচ্ছে।

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