Customer Relationship Executive (Female)

Mom Kids World

Vacancy: 6

Job Context

• A reputed E-commerce company is looking for a Customer Relationship Executive, having Ecommerce customer care experience and good verbal, written communication skills in Bangla & English.

Job Responsibilities

• Communicate with customers via, phone and mail & social media messenger
• Have to convince clients over the phone to take the service or confirm the order
• Provide information to questions about a product, pricing, and details
• Report back data of whole day work to admin on different platforms (Microsoft Word, Excel, Google Sheet, Doc, etc.)
• Able to work beyond the office hour

Employment Status

Full time

Educational Requirements

• Bachelor degree in any discipline
• Skills Required:

Experience Requirements

• 1 to 2 year(s)

Additional Requirements

• Age 20 to 25 years
• Only Female is allowed to apply
• Ecommerce experience candidate will get preference
• Must have knowledge about up sale, down sale, cross sale knowledge
• The applicants should have experience in the following area(s):Call Center, Customer Relationship Management (CRM), telesales
• The applicants should have experience in the following business area(s):Call Center, E-commerce, Telecommunication

Workplace

• Work from office

Job Location

Salary

• TK. 12000 - 15000 (Monthly )

Compensation & other benefits

• T/A
• Mobile Bill
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2
• Salary Review: Yearly

Job Source

- MoreJobs.com Online Job Posting.