Only males are allowed to apply and must have sales experience
Education
- HSC, Bachelor of Arts (BA), HSC
Additional Requirements
-
Age 25 to 40 years
-
Only Female can apply
Responsibilities & Context
Customer Service Executive is overall responsible for providing reliable, prompt & friendly service to ensure customer satisfaction.
Need to handle incoming calls to the prospective customers pertaining to the Client's business.
Identify customer needs, clarify information and provide solutions.
Perform every call actively to solve client's problem.
Clear knowledge about Google map.
Must be knowledgeable about Facebook (Social media), email & web chat.
Refer unresolved customer grievances to designated persons for further investigation.
Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
Report time to time to the team leader for complicated issues.
Strong Personality
Fluent in English speaking
Strong grooming ability
Good knowledge about computer operating & Microsoft Office Application
Maintain, develop relationship with existing & new Customers through physical visit, telephone or emails
Explain features, characteristics and quality of the products to customers.
Ensure highest level of customer care through excellent customer services.
Lunch Facilities
Festival Bonus
Salary Review
Lunch Facility: Full Subsidize
Festival Bonus: 2
Salary Review: Yearly
Responsibilities & Context
Customer Service Executive is overall responsible for providing reliable, prompt & friendly service to ensure customer satisfaction.
Need to handle incoming calls to the prospective customers pertaining to the Client's business.
Identify customer needs, clarify information and provide solutions.
Perform every call actively to solve client's problem.
Clear knowledge about Google map.
Must be knowledgeable about Facebook (Social media), email & web chat.
Refer unresolved customer grievances to designated persons for further investigation.
Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
Report time to time to the team leader for complicated issues.
Strong Personality
Fluent in English speaking
Strong grooming ability
Good knowledge about computer operating & Microsoft Office Application
Maintain, develop relationship with existing & new Customers through physical visit, telephone or emails
Explain features, characteristics and quality of the products to customers.
Ensure highest level of customer care through excellent customer services.
