Executive - Customer Relationship

moreshopbd

Vacancy: 2

Job Context

• moreshopbd.com - E-commerce, website

Job Responsibilities

• Need to handle incoming calls to the prospective pertaining to the client's business customers
• Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
• Identify customer needs, clarify information and provide solutions.
• Must be knowledgeable about face book, Social media, email & web chat.
• Refer under solve customer grievances to designated persons for further investigation.
• Tracking, Recording and reporting sales on a daily basis
• Do regular follow-up with the contacts and leads
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Employment Status

Full time

Educational Requirements

• Bachelor degree in any discipline
• Skills Required: Affiliate Marketing, Ability to Work Independently, Ability to Work as a team, Ability to Work collaboratively

Experience Requirements

• 2 to 3 year(s)

Additional Requirements

• Age 25 to 30 years
• Only Male is allowed to apply

Workplace

• Work from office

Job Location

Salary

• Negotiable

Compensation & other benefits

• T/A
• Mobile Bill
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2
• Salary Review: Yearly

Job Source

- MoreJobs.com Online Job Posting.