Quality Assurance Officer at RTM International

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Vacancy
2
Experience
3+ years
Job Type
Full time
Salary
Negotiable
Location
Cox's Bazar
Category
Medical/Pharmacy/Pharma
Application Deadline: 25 Aug 2026
Published on: 11 Apr 2026
Job Description
  • Research, Training and Management (RTM) International NGO working in Cox`s Bazar to implement different projects supported by the Government of Bangladesh, UNFPA, UNICEF and other development partners. To provide essential health services to the affected population across different locations, RTM requires filling the vacancies for the mentioned positions.
  • Report to: Head of Operations-Field
  • Requirements

    Education

    • Bachelor of Medicine and Bachelor of Surgery(MBBS)

    Additional Requirements

    • Age Minimum 28 years
    Responsibilities & Context
  • Support clinical staff to maintain high standards of patient care and safety.
  • Monitor and ensure proper implementation of IPC protocols across the facility.
  • Assess cleanliness, waste management, and hygiene practices in all service areas.
  • Provide training and mentoring to staff on IPC practices.
  • Ensure quality of non-clinical services, including cleanliness, security, and patient amenities.
  • Monitor maintenance of facility infrastructure and equipment.
  • Maintain quality-related databases and records.
  • Prepare regular reports on quality indicators, findings, and improvement actions.
  • Use data to identify gaps and recommend corrective measures.
  • Conduct client exit interviews and satisfaction assessments.
  • Analyze feedback and integrate findings into quality improvement plans.
  • Organize Quality Assurance Team (QAT) meetings and follow up on action points.
  • Provide on-the-job training and mentoring to clinical and support staff.
  • Coordinate with management and other stakeholders to improve service quality.
  • Ensure all services comply with Government of Bangladesh regulations and donor requirements.
  • Update policies and procedures in line with regulatory and programmatic changes.
  • Any other task assigned by the RTMI authority.
  • Skills & Expertise
    Workplace
    • Work from office
    Compensation & Benefits
    Lunch Facilities
    Festival Bonus
    Salary Review
    Lunch Facility: Full Subsidize
    Festival Bonus: As per policy
    Salary Review: Yearly
    Requirements

    Education

    • Bachelor of Medicine and Bachelor of Surgery(MBBS)

    Experience

    • Minimum 3 year(s)

    Age

    • As per requirement
    Responsibilities & Context
  • Support clinical staff to maintain high standards of patient care and safety.
  • Monitor and ensure proper implementation of IPC protocols across the facility.
  • Assess cleanliness, waste management, and hygiene practices in all service areas.
  • Provide training and mentoring to staff on IPC practices.
  • Ensure quality of non-clinical services, including cleanliness, security, and patient amenities.
  • Monitor maintenance of facility infrastructure and equipment.
  • Maintain quality-related databases and records.
  • Prepare regular reports on quality indicators, findings, and improvement actions.
  • Use data to identify gaps and recommend corrective measures.
  • Conduct client exit interviews and satisfaction assessments.
  • Analyze feedback and integrate findings into quality improvement plans.
  • Organize Quality Assurance Team (QAT) meetings and follow up on action points.
  • Provide on-the-job training and mentoring to clinical and support staff.
  • Coordinate with management and other stakeholders to improve service quality.
  • Ensure all services comply with Government of Bangladesh regulations and donor requirements.
  • Update policies and procedures in line with regulatory and programmatic changes.
  • Any other task assigned by the RTMI authority.
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    Industry
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    Founded
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    Employees
    31-50 employees
    Location
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