Call Center Executive (International) at Tech Point BPO

Latest Job Circular

Vacancy: 10

Job Context

• Position: Call Center Executive (International)
• Job Type: Inbound
• Time:
• 9:00PM- 06:00AM
• 06:00AM- 12:00PM
• Job Context
• International Call Center, Inbound
• Night shift & Day Shift
• PLEASE DO NOT APPLY IF YOU ARE NOT GOOD IN ENGLISH SPEAKING.
• Job Location:
• Dhaka (Mohammadpur)

Job Responsibilities

• Manage large amounts of inbound calls in a timely manner
• No sales target.
• Follow communication “scripts” when handling different topics
• Handle customer inquiries over the phone
• Manage and resolve customer complaints
• Provide customers with product and service information
• Process orders, forms and applications
• Identify and escalate priority issues
• Follow up customer calls where necessary
• Document all call information according to standard operating procedures

Employment Status

Full time

Educational Requirements

• HSC, O Level, A Level, Bachelor degree in any discipline
• Skills Required:

Experience Requirements

• Not required

Additional Requirements

• Age 18 to 30 years

Workplace

• Work from office

Job Location

Salary

• Negotiable

Compensation & other benefits

• Lunch Facilities: Full Subsidize
• Festival Bonus:
• Salary Review: Yearly

Job Source

- MoreJobs.com Online Job Posting.