Customer Care Executive at Rangamati Motors

Latest Job Circular

Vacancy: 2

Job Context

• A Customer Care Executive acts as the first point of contact between the company and customers. The role focuses on ensuring smooth communication, solving problems efficiently, and building positive customer relationships to improve brand trust and loyalty.

Job Responsibilities

• Handle customer inquiries via phone, email, chat, or social media
• Provide accurate information about products/services
• Resolve customer complaints quickly and professionally
• Maintain a high level of customer satisfaction
• Record and update customer interactions in CRM systems
• Follow up on pending issues until resolution
• Coordinate with other departments (sales, technical, delivery) when needed
• Process orders, refunds, or service requests (if applicable)
• Meet performance targets (response time, resolution rate, customer rating)
• Maintain company policies and communication standards

Employment Status

Full time

Educational Requirements

• Bachelor degree in any discipline, Diploma in Computer
• Skills Required:

Experience Requirements

• to year(s)

Additional Requirements

• Age 18 to 26 years

Workplace

• Work from office

Job Location

Salary

• TK. 18000 - 22000 (Monthly )

Compensation & other benefits

• Mobile Bill
• T/A
• Lunch Facilities: Full Subsidize
• Festival Bonus:
• Salary Review: Yearly

Job Source

- MoreJobs.com Online Job Posting.