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Customer Care Executive at Rangamati Motors

Latest Job Circular
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Vacancy
2
Experience
Entry Level
Job Type
Full time
Salary
TK 18000-22000
Location
Dhaka
Category
Customer Service/Call Center
Application Deadline: 04 Aug 2026
Published on: 13 Apr 2026
All Requirements Responsibilities Skills & Expertise Company Information
Job Description
  • A Customer Care Executive acts as the first point of contact between the company and customers. The role focuses on ensuring smooth communication, solving problems efficiently, and building positive customer relationships to improve brand trust and loyalty.
    • Requirements

    Education

    • Bachelor degree in any discipline, Diploma in Computer

    Additional Requirements

    • Age 18 to 26 years
    Responsibilities & Context
  • Handle customer inquiries via phone, email, chat, or social media
  • Provide accurate information about products/services
  • Resolve customer complaints quickly and professionally
  • Maintain a high level of customer satisfaction
  • Record and update customer interactions in CRM systems
  • Follow up on pending issues until resolution
  • Coordinate with other departments (sales, technical, delivery) when needed
  • Process orders, refunds, or service requests (if applicable)
  • Meet performance targets (response time, resolution rate, customer rating)
  • Maintain company policies and communication standards
    • Skills & Expertise
    Customer Relation Customer Support / Client Service Customer Services
    Workplace
    • Work from office
    Compensation & Benefits
    Mobile Bill
    T/A
    Lunch Facility: Full Subsidize
    Festival Bonus: As per policy
    Salary Review: Yearly
    Requirements

    Education

    • Bachelor degree in any discipline, Diploma in Computer

    Experience

    • Not required

    Age

    • 18 to 26 years
    Responsibilities & Context
  • Handle customer inquiries via phone, email, chat, or social media
  • Provide accurate information about products/services
  • Resolve customer complaints quickly and professionally
  • Maintain a high level of customer satisfaction
  • Record and update customer interactions in CRM systems
  • Follow up on pending issues until resolution
  • Coordinate with other departments (sales, technical, delivery) when needed
  • Process orders, refunds, or service requests (if applicable)
  • Meet performance targets (response time, resolution rate, customer rating)
  • Maintain company policies and communication standards
    • Latest Job Circular

    We are a professional recruiting agency connecting top talent with leading employers. Our goal is to simplify hiring through efficient and reliable recruitment solutions. We help businesses grow by finding the right people for the right roles.

    Industry
    Customer Service/Call Center
    Founded
    2020
    Employees
    31-50 employees
    Location
    Mirpur Model
    View Company Profile
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